erobella
Chatter Handbook
How we chat, sell, and protect bookings on behalf of our escorts.
About Erobella
One of Europe's fastest-growing adult platforms — connecting verified escorts with genuine clients, and generating revenue through bookings and digital content.
The Chatting Team
Builds authentic conversations, increases engagement, sells content, and generates more bookings for our escorts.
Where Traffic Comes From
Gold & VIPPremium listings sit at the top of search results and generate the majority of profile views, enquiries, and clicks. If a profile is quiet, talk to your manager about improving its listing.
How We Sell
No spam, no bots, no aggressive selling. Genuine conversations that protect the escort's reputation and maximise long-term revenue.
Every message you send represents both Erobella and the escort you're chatting on behalf of.
Definitions
The same person — the visitor you're chatting with. The terms are used interchangeably.
The provider whose account you manage — the person you chat on behalf of.
Every conversation must reflect reality
Our escorts are real providers who meet clients in person. Never invent services, availability, prices, or personal details that contradict the escort's profile or instructions. Authenticity builds trust — and trust generates both bookings and sales.
Golden Rules
Always acknowledge a booking — and inform the escort about it.
Never send bulk, bot-style messages — and never bulk threads without context.
Build rapport before selling. Long-term revenue always beats short-term revenue.
Follow the escort's preferences, whenever specified, at all times.
Leave clear notes for the next chatter.
If you're unsure, ask before acting.
KPIs & Performance Standards
The objective is quality conversations that generate revenue — not high activity. Every message should have a purpose and move the conversation forward.
Meaningful messages per hour
The minimum to qualify each worked hour for payment.
Pieces of content per hour
Excluding bulk campaigns. Exceptions apply to new starters and seniors on special campaigns.
Sales bonus
Starts once 100 credits in sales are generated during the shift — while quality, bookings, and procedures are maintained.
Sending meaningless messages simply to hit a target is treated as KPI manipulation.
Quality Over Quantity
Quality always outweighs volume. We monitor:
Conversation quality
Sales generated
Booking handling
Message relevance
Client engagement & loss
Escort feedback & client complaints
Notes & handovers
Compliance with handbook rules
Serious Violations
Disciplinary action will be taken for any of the following.
Conduct
- Rude, passive-aggressive or unprofessional behaviour towards clients or escorts
- Robotic chatting, excessive copy-paste templates, low-quality conversations
Content & Sales
- Paid content within the first 5 minutes or 3 replies
- Saving content for unauthorised use — other platforms, blackmail, off-site sharing
- Selling unapproved services, customs or video calls
Bookings & Payments
- Ignoring or delaying bookings to push content sales
- Accepting payments or deposits outside the website
- Bulk messaging over 60% of activity, or bulking paid content in the final 30 minutes of a shift
Team & Shifts
- Interfering with another chatter's shift, poor handovers, missing escort notes
- Unreported inactivity or technical issues during a shift, claimed as an excuse later
- Any dishonest, unethical or repeated breach of procedure
Client Communication
Treat every client as if they're speaking directly to the escort. Read the conversation before replying, and adapt to their tone.
hey baby 😘 unlock my gallery
…then sends locked content hoping it gets opened. No conversation, no context, no sale.
haha really? tell me more 😏 what caught your eye on my profile?
Natural, curious, in the escort's voice — the sale comes later.
Never send paid content within the first 5 minutes or first 3 replies. Build rapport first, then sell.
Content Sales & Pricing
Minimum content price
Never sell any piece of content below this.
Soft galleries
Per gallery — or bundle 4 for £10.
Customs & video calls
Require the escort's approval and a price agreed with her in advance.
Sending locked, paid content as your first message.
Build interest first, then introduce paid content naturally — a free teasing picture can entice.
Booking Handling
A booking conversation must always be acknowledged. When a client wants to book:
Log it on the meetings platform
Register the request at meetings.eb-ops.com so the escort is informed.
Keep the client warm
"Baby, let me check my calendar for you 😘"
Tell them you're checking the calendar and availability.
Contact the escort directly
Reach out to her as well — the platform entry alone is not enough.
Never ignore or delay a booking to chase content sales.
If a client says "I'm not interested in content, I only want to book" — hide the conversation.
Payments
For everyone's protection, all content sales are paid through the website only.
Never accept off-site payment
If an escort offers any of these to a client, inform her that she can't — it is a breach of contract.
Booking deposits
Never take deposits for bookings yourself. The escort can do that herself.
Customs & video calls
Only ever sold with the escort's confirmation, at a price pre-agreed with her.
Escort Communication
Check the escort's profile before asking questions — then introduce yourself.
Hi Coco! I'm [NAME], your chatter for Erobella. I'll be managing conversations on your account, building connections with clients, and helping generate sales. I'll also be your point of contact for any custom content, video calls, or other requests that need your input.
Could you tell me if you currently make any custom content that can be sold?
Read before you ask
Most answers are already on her profile — don't waste her time.
Ask about customs early
Knowing what she can offer — and at what price — unlocks custom and video-call sales later.
You are her voice. Keep it authentic.
What Great Chatting Looks Like
Taken from eleven real conversations that sold well. The next slides show each one, with names hidden.
- Find his real interest earlyAsk about his plans, his day, what caught his eye. Then build the chat around it.
- Match his tone and energyPlayful, sweet or sexy: follow his lead and keep the same energy throughout.
- Make the connection feel realHe should feel she genuinely wants to talk to him, and to meet him.
- Sell at the right momentSend content when his interest peaks, and make it fit what you're talking about.
- Keep it goingFollow up when he goes quiet, and keep selling after the first sale.
- Flex the priceIf he can't afford it, offer something smaller rather than lose the sale.
- Open with a sales pitchNo paid content in the first 5 minutes or first 3 replies.
- Make it feel like you're only sellingBack-to-back offers with no conversation kill the mood.
- Send content that doesn't fitRandom content breaks the flow and rarely sells.
- Ignore what he tells youHis plans, mood and interests are your best sales material.
- Stick to one priceA punter who can't afford it just leaves.
- Let a quiet punter go coldNo follow-up means no next sale.
Showing interest in meeting is good, but a real booking request always goes to the escort (see Booking Handling).
From small talk to his real plans
- ✓Kept the opening natural, then moved quickly to what he actually wanted: a meet
- ✓Asked about his plans and let him tell her
- ✓Offered a free way to stay in touch, then used paid content to keep his excitement up
Find out what he really wants in the first few messages, then build the chat around it.
Rapport first, then a long sales streak
- ✓Built a real connection: warm, natural and sexy
- ✓Caught his vibe and matched it as the chat turned sexual
- ✓Showed she wanted to meet him, which kept him buying again and again
Connection is what turns one sale into a streak.
Give him what he came for, at the right moment
- ✓He was sexual from the first message, so she went with it instead of slowing him down
- ✓Sent the PPV exactly when his interest peaked
- ✓Kept the momentum going from sale to sale
Read his intent early. Timing the PPV matters as much as the content.
Playful, curious, always about the meet
- ✓Adapted to what he was interested in
- ✓Kept it playful and light
- ✓Built curiosity around meeting her, which kept him coming back
With big spenders, curiosity and anticipation keep the conversation alive.
Four sales from a casual chat
- ✓Matched his tone from the start
- ✓Escalated naturally, one step at a time
- ✓Kept the chat focused, which turned it into four separate sales
A casual chatter can buy several times if you escalate gradually.
She made the meet feel real
- ✓Matched what he was interested in
- ✓Made it feel like the model genuinely wanted to meet him
- ✓Balanced teasing and selling, and every piece of content fitted the moment
Content that fits the conversation sells. Random content doesn't.
Build around what he tells you
- ✓Spotted his interest and built the whole chat around it
- ✓Teased playfully and asked about his plans to meet
- ✓Left him looking forward to the next chat
End every chat with a reason for him to come back.
Fast, warm and consistent
- ✓Engaged straight away when he messaged
- ✓Kept the same energy all the way through
- ✓Stayed quick without losing the rapport
Answer fast and keep your energy steady. He'll feel comfortable buying.
Follow up when he goes quiet
- ✓Kept sending follow-ups while he was offline
- ✓Reminded him she was there, without pressure
- ✓He came back and kept spending
A quiet punter isn't a lost punter. Follow up, lightly.
Real conversation, not a sales pitch
- ✓Made the chat feel genuine, not like she was only selling
- ✓Built a connection that brought him back
- ✓Kept selling after the first sale by staying natural
The first sale is the start, not the finish.
Trust, a steady streak, flexible prices
- ✓Asked for his number, which built trust and connection
- ✓Teased and offered content gradually, never a constant pitch
- ✓Adjusted the price to what he could comfortably afford
A smaller sale he can afford beats a big one he says no to.